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Kayto Group Wordmark PNG Logo File in Boundless Blue

We help clients

Push the bound of possiblity.

Whether you need an experience audit, strategic brand consulting, or a design plan for a complete overhaul, you've found the right hands to deliver the most emotionally impactful outcome. 

People

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Katie Himmel, Founder

Katie Himmel, our Founder and Principal Consultant, has spent years creating emotional impact. She has delighted service guests, enriched retail experiences, and designed details most don’t realize exist, because they are invisible when executed well. 

 

She founded Kayto Group to merge experiential, brand communication, and design strategy skills with creative innovation, leadership, and business acumen to improve how people connect and experience the world together. She examines the nuances among human behavior, systems, and space to craft innovative multidisciplinary solutions that add authentic value, trust, loyalty, and stronger human connections to the community.

 

After studying applied fine art and graphic design in college, she began a career in experiential marketing communications, working with brands such as Amazon, PepsiCo, Nike, and Marvin Windows, among many others. For the past 15+ years, she has applied the same dedication and grit to designing a 7,000 sq.ft. museum-quality experiential brand space as she does to crafting a single customer-to-employee touchpoint. She is a proponent of universal design principles and aims to build a world where a person's potential is never bound by accessibility needs and where limiting beliefs are designed away. 

 

In her free time, you'll find Katie writing, cooking, touching everything at vintage furniture stores, or enjoying time doing nothing with family and friends.

Quotes & Notes

As part of a graduate-level negotiation challenge, Katie successfully brokered elements of a deal that only 4% of participants brought to the table. She not only brought them, but restructured the entire unit of exchange, delivering results 36% under budget and 3.6x better than the median per-unit price result across 660 other negotiation teams. With this, she also increased the quality of the manufactured product delivered to customers. She hit the hardest benchmarks, refusing to settle for what was 'acceptable' just to complete the deal. She led deliberately and with discipline, demonstrating creative negotiation strategy and the range to comprehend value beyond price.

Results from MBA cohort, as shared from Professor J. Lowenstein, Gies College, University of Illinois Urbana-Champaign

From the start to finish Katie was amazing. She told me she was going to help no matter what it took, and that she did. Words can’t even describe how grateful I am. She really has a passion to help others, and she’s great at her job. I will highly recommend her to everyone for years to come. Thank you Katie!

R. Schippers, Client

Quotes & Notes

As part of a graduate-level negotiation challenge, Katie successfully brokered elements of a deal that only 4% of participants brought to the table. She not only brought them, but restructured the entire unit of exchange, delivering results 36% under budget and 3.6x better than the median per-unit price result across 660 other negotiation teams. With this, she also increased the quality of the manufactured product delivered to customers. She hit the hardest benchmarks, refusing to settle for what was 'acceptable' just to complete the deal. She led deliberately and with discipline, demonstrating creative negotiation strategy and the range to comprehend value beyond price.

Results from MBA cohort, as shared from Professor J. Lowenstein, Gies College, University of Illinois Urbana-Champaign

From the start to finish Katie was amazing. She told me she was going to help no matter what it took, and that she did. Words can’t even describe how grateful I am. She really has a passion to help others, and she’s great at her job. I will highly recommend her to everyone for years to come. Thank you Katie!

R. Schippers, Client

  • To us, it means trusting your boundless potential. Kayto, a phonetic variant of Kaito or Kato, is a word rooted in many languages with similar meanings and translations. Our favorite, in Japanese, kai- 'ocean' and -to 'to soar.'
     

    The act of soaring over an ocean mirrors our drive to help others overcome perceived limitations and realize their own boundless potential. At Kayto Group, we work not only to inspire this sense of possibility in everyone who engages with our work but also to deliver.

  • At Kayto Group, we understand that entire systems are actually only experienced in fleeting individual moments, often from competing points of view. Because of this, we spend a lot of time pinpointing the actual issues of a situation. We don't just dive into solutions. The value we deliver to our clients isn't just better design and results; it’s the ability to convey true authenticity and leadership in brand positioning at every touchpoint for everyone who interacts with their product or service. We design experiences that stick, ensuring they are felt in the body, carved into memory, and talked about for years to come.

  • We specialize in end-to-end experience design for products and services, essentially crafting the choreography between human and brand/business needs to deliver a better, more valuable experience for those involved.

     

    We combine years of expertise in hospitality, strategic brand identity, experiential & event marketing, journey mapping & process design, and brand communication to provide a broad range of services that share one clear motive: creating solutions that reduce friction while adding value.

     

    Not sure what you need, but have a feeling your team can be doing better? Request an Experience Review. It provides a broad view of perceptions and experiences, along with added insights for next steps. See our services page for more information on this or other offerings. 

  • We work with business owners, product, service, and lifestyle brands, organizations, agencies, retailers, hospitality groups, architects, homeowners, and private clients. Our human-centered approach enables us to find solutions to a wide variety of problems, and at many points in the process. 

Graph Paper Background

As part of a graduate-level negotiation challenge, Katie successfully brokered elements of a deal that only 4% of participants brought to the table. She not only brought them, but restructured the entire unit of exchange, delivering results 36% under budget and 3.6x better than the median per-unit price result across 660 other negotiation teams. With this, she also increased the quality of the manufactured product delivered to customers. She hit the hardest benchmarks, refusing to settle for what was 'acceptable' just to complete the deal. She led deliberately and with discipline, demonstrating creative negotiation strategy and the range to comprehend value beyond price.

Results from MBA cohort, as shared from Professor J. Lowenstein, Gies College, University of Illinois Urbana-Champaign

Awards

2016

2018

2022

2025

Contact us:

Kayto Group Design Firm Customer Experience Design "Bet you remember this." custom bag design

Designed from the heart of Chicago, Illinois.

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